What Account Will My Refund Be Credited To?

As a standard procedure, we issue refunds through the same payment method that was used for the original transaction.
This means that if the payment was made by card, the refund will be processed to the same card, and if it was paid via bank transfer, the funds will be returned to the same bank account.

If you would like the refund to be processed to a different account, please contact our Customer Support Team.
Upon your request, we can arrange a refund to another bank account designated by you. In such cases, we may need to request additional information for verification purposes.

Should you have any questions or wish to change the refund account, please do not hesitate to contact us.