How to retry paying for an order?

If your payment fails and you want to try again, you can do it in one of the following ways:

METHOD NO. 1:
1. Log in to your account via the person-shaped icon in the upper right corner:

2. In the Customer panel, enter the order history:

3. Click "PAY" for the selected order:

METHOD NO. 2:

In case of any additional problems, you can also make a manual transfer.

Please provide the order number in the title of the transfer. - e.g. 62436

Bank transfer details:

Bank: PKO BP
Account number: 27 1020 4900 0000 8202 3321 5327

IBAN: PL27102049000000820233215327

MOOD NOOK sp. z.o.o.

Address:

ul. Równa 19 D

80-067 Gdańsk, Polska

NIP: 5842791217

REGON: 385514019

KRS: 0000828106

Beneficiary bank name: Powszechna Kasa Oszczędności Bank Polski SA
Beneficiary bank code: (SWIFT) BPKOPLPW